Insurance agents, buckle up, because this one's a doozy! A recent article on The Register claims insurance giants are using drone photos to justify dropping clients left and right.
Here's the gist:
- Drones are the new inspectors: Companies are ditching on-the-ground assessments for cheap, fast aerial photos.
- Accuracy? Not so much: Outdated images and faulty analysis (even by those fancy AI systems) are leaving homeowners wrongly accused of neglect.
- Bad news for agents: This could mean angry clients, lost business, and serious ethical dilemmas.
What Agents Need to Know
- Get informed: Understand how this trend could affect your clients, and what legal limits exist in your state.
- Advocate for your clients: When insurers get it wrong, be your client's voice. Highlight the importance of thorough, in-person assessments.
- Look for ethical carriers: Partner with insurers that prioritize fairness and don't rely solely on drone footage.
Let's Get Real
This drone issue is a mess, and it raises major questions: Where's the balance between technology and client trust? How do agents navigate this? Share your thoughts in the comments!
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